Geospatial Services

Web 2.0 Services

Support and Maintenance

Business enterprises running with number of applications would require the non-essential but critical activity of maintenance and support. These activities are generally termed and treated as non-core, less-priority tasks. The cost involved in maintenance and support determines the overhaul and ultimately the life of the application.

We understand the business of our clients and hence the importance of application. We offer cost beneficial maintenance and support to your critical applications ensuring

Minimum turn-around time

Quick Fixes

Continuous running of applications

Our combination of strong management team, technical experts, state-of-the-art infrastructure, defined processes, completely secured environment, dedication and adherence to the quality processes provides the customer with smooth support and maintenance of the application.

Our services in Support and Maintenance includes

Product support and maintenance

Legacy systems support and maintenance

Remote database administration

Our engagement model allows us to provide 365/24/7 support and maintenance. We adopt all means of communication tools like dedicated Phone, IM, Mail and video-Conferencing wherever required.

We follow the industry standards of severity levels. Based on analysis by our technical teams, we frame service level agreements in concurrence with the customer. Our flexibility and transparency approach helps the customer to frame exact roles and responsibilities at the time of engagement.